FAQ

Admission/Further Studies

If I am in a study programme, do I need to apply again every semester?
If you are a student at MF this semester and want to continue the same programme of study, you do not have to reapply. Fill out your education plan on StudentWeb and sign up for the exam during the semester registration period (August/January). If you wish to change study programmes, contact a student advisor. Students that are admitted to individual courses have the right to study with unlimited duration, unless you fail to pay the semester fee two semesters in a row. Then you must apply for admission within the applicable deadlines. A paper invoice will not be sent; you must go in to Payment in StudentWeb and generate your invoice.

Can I apply for leave from my studies?
If you wish to take a break in your studies, please apply for a leave. Leave of absence can be granted for up to two semesters without special reasons. If you are away for more than two semesters without a legitimate cause, you lose the right to study at MF and must apply for admission again. Please contact the study administration when you want to start studying again.

Semester Fee

All current full-time and single subject students must generate an invoice every semester on StudentWeb under Payment.

All necessary payment dates will then appear on the page and will be available for you when logged on to the StudentWeb.

The semester fee includes a SiO-fee, together with a voluntary gift to the MF Students Help Fund (40 NOK) and Students and Academics International Assistance Fund (SAIH, 10 NOK) that you can remove if you wish. Part time studies have separate fees.

I have asked for a paper invoice for the paying of the semester fee and have lost the invoice, what do I do?
You have two options. Either you can go into StudentWeb and select “Payment” on the menu to the left. Write down account numbers, amount and KID-number. You can also order a printed copy the same time you generate the invoice for the semester, or you can contact the Student Reception and have a new invoice sent to you.

What are the different items included in the semester fee?
SiO Fee - A fee that all students in Oslo pay. All students must be a member of the welfare organization. If you study at several locations you only pay the fee once. You must present a receipt from the other institution to us.
Deductible - Consists of two parts:
A part that finances the Student Democracy and various welfare measures in the learning environment (contribution to the Welfare Council, basement cafe, newspaper subscription, gymnasium, exercise room, etc.)
Both parts of the amount are obligatory.
In addition there is a voluntary amount to the MF Student Aid Fund: Every student pays 40 NOK. The money forms a fund, which is given every year to a good cause. The cause is determined by a general student meeting at MF. The same applies to 10 NOK to Students and Academics International Assistance Fund, which is also voluntary.

I have stopped, and withdrawn from studies, or I pay SiO fees to two places. Can I have the money refunded?
Yes, send an email to the student reception before the registration deadline of September 1/February 1, with a message about your situation and account number: student@mf.no 

What is StudentWeb?

StudentWeb is a net application where students sign up for exams, sign up for seminar groups, change address, get an overview over their grades, etc. StudentWeb can be found by using the link on MFs website.​

Is there a user manual for StudentWeb?
The user manual for StudentWeb is found on the PCs in the learning resource center on the 2nd floor. The online version is /2014/11.08/603600/semesterregistrering_engelsk_-_20140811_162326_8.html"> here.

Where do I find the PIN code for logging in to StudentWeb?
The PIN code is found in the upper right hand corner of the invoice sent to you before the start of the semester. If you have lost the code, you can have a new one sent to you. If you have previously registered your email address on StudentWeb, you can log in with your date of birth and personal number, and click on the button “Send Pin”. Or you can contact student reception on the 3rd floor at MF.

I have paid the semester fee, but it is not updated on StudentWeb. What is wrong?
It takes two work days from when the invoice is paid before it is registered on StudentWeb. If it has been more than 2 days, the cause can be that you did not use the KID-number that was given on the invoice when you paid it. Then it will take a little bit longer before the payment is registered, and you have to be patient.

How do I get a receipt for semester registration?
We refer you to the Student ID app, available for all smartphones and other similar devices.

Can I change or cancel an exam registration?
Exam registration can be changed up to the deadline for the exam. After this you can simply opt out of the exam (within two weeks before the actual exam).

Do I have to register on StudentWeb or can I do it in another way?
Semester registration must be done on StudentWeb. If that for some reason does not work, contact the student reception on the 3rd floor at MF/student@mf.no

Do I need an email address?
You will get an email address from MF. Email is our preferred way to contact you for individual inquiries and to give information to student groups. Lectures may be canceled, classes may be moved etc.

Do I have to use the email address I was given by MF?
Emails to your MF-address may be automatically forwarded to your private email address if you register for this on the StudentWeb. Forwarding works after you have activated your account. 

Student Card/Library Card/Sports Card

Where do I get a student card?
After completing the semester registration, and paying the semester fee, go to the 2nd floor (library). There will be special opening hours the first two weeks (see notice on the door and on Fronter). We take your picture and you get the card immediately. Please note that payment must be registered the day before you pick up the card. The card can be used as a library card at the library the next day. Get your student card as soon as possible.

What do I need to bring when I pick up the card?
You must have identification with you (driver’s license, bank card, or passport). A picture will be taken there, so you do not need to have that with you. Remember that your payment must be registered the day before you pick up the card.

Sports Card
Using the gym and the training room in MFs basement is free of charge. If you want a membership in the SiO Athletica´s ​gyms, you must pay a fee of around NOK 2000. 

The Student ID app (Semester Card)

The student ID app functions as a ID for students in services related to the Student Welfare Organization (SiO) and collective transport companies (f.e., NSB and Ruter).

The student ID app is valid when you have paid the semester fee and registered in the StudentWeb. The student ID app is available both in English and in Norwegian. If you do not have a smartphone, or do not want to use the app, email student@mf.no to get a paper version of the student ID.

 
Instructions - A new version of the Student ID app

The new version includes:
-a new login solution
-barcode for scanning of valid student ID
-now also available for Windows Phones

The new version of the Student ID app can be downloaded from App Store (iOS), Google Play (Android) or Windows Store.

a) Downloading the app for the first time
Download the app from your appstore.

b) If you are already using the Digital Student ID
Important: The old version of the app will be shut down during the autumn. If you are using the app today, but do not download the new version, you will lose your Digital Student ID.

Notification about downloading the new version
-If you are connected to the internet you will, a week after release, be notified that your user is no longer valid: "Sorry. Your user is no longer approved. Please log on again." When you try to log on, a web page with a link to the app store to download the new version of the app, will appear.
-If you update the information in the app, or if you log out and then log on again, you will be asked to download the new version of the app.
-If you are not connected to the internet, do not update the information in the app or do not log out, you will not receive any notification about downloading the new version.

How to log on to the student ID for the first time?
1) Open the app (requires internet access)
2) Choose your institution
3) Log on with your username and password (given to you from your institution)
4) Read the declaration of consent and accept (The app can only be used if you give your acceptance)
5) Read the terms and conditions and approve (The app can only be used if you approve the terms and conditions)

If you have paid the semester fee and you have completed the registration, this information will be shown in a yellow box at the bottom of the page. The semester receipt is saved in the app itself. This means that the app, after logging on and registering your payment of the semester fee, can be used without any internet connection.

Questions about the Student ID app

Q: How do I log into the app?
A: Use the same username and password you use in other systems (Fronter, StudentWeb, computers etc.).

Q: When can I start using the app?
A: As soon as you've paid your semester fee and registered in StudentWeb. It may take 3-5 days until your payment is registered.

Q: Do I still need a student ID (access card)?
A: Yes. The use of a physical student card depends on the institution. At many institutions, a card is needed for access to buildings and borrowing books at the library.

Q: How do I use the app to prove I have the right to student discounts at public transport sevices?
Q: During ticket inspections, show your valid ticket and the digital student ID app. The app will show you're an active student at your institution.

Q: Why is there no photo of me in the app?
A: If you haven't obtained a student ID (access card) with a photo of you, there won't be a photo in the app either. You will receive more information about where and when you can get your student ID at the beginning of the term.

Q: I have a photo student ID, but there's still no photo of me in the app. Who should I contact?
A: Please contact the institution you belong to for help.

Q: Is the student ID app valid if there's no photo of me?
A: If there's no photo of you in the student ID app, you need to show another kind of ID as well. The app will still prove that you're an active student.

Q: I need help. Who should I contact?
A: Please see your institution's webpages.

Q: I'm getting an error message. What does this mean?
A: Please contact studentbevis@fsat.no.

Q: What kind of personal information will the app collect?
A: The app will collect the following information: name, photo, date of birth, student number, institution, and whether you're a valid student (if you've paid the semester fee and registered for the term).

Q: Where will this information be saved?
A: This information will be saved in the phone only.

Q: The transition from one semester to another and the duration of the semester card
If I am a student only for the spring semester, when will the app no longer show my semester card?
A: The semester card for the autumn semester will be shown from the 1st of January until the 31st of August.

Q: If I am a student only for the autumn semester, when will the app no longer show my semester card?
A: The semester card for the autumn semester will be shown from the 1st of August until the 31st of January.

Q: If I have registered and paid for both the autumn and the spring semester, when will the semester card change in the app?
A: A valid semester card for the autumn semester will be shown every time you update the app between the 1st of August and the 31st of December. As soon as you update the app after 00:00 the 1st of January, the semester card for the spring semester will be shown in the app.

Q: If I have registered and paid for both the spring and the autumn and semester, when will the semester card change in the app?
A: A valid semester card for the spring semester will be shown every time you update the app between the 1st of January and the 31st of Juli. As soon as you update the app after 00:00 the 1st of August, the semester card for the autumn semester will be shown in the app.

Exam/Portfolio Assessment

 

See the exam pages  (http://www.mf.no/en/mf-student/exams)

 

 

Information about portfolio assessment i TEOL1811

Click the link for a submission walkthrough in TEOL1811

Schedule

Education Plan

All students (except single course students) have an individual education plan. This is usually identical with the programme plan for your study programme, though some programmes will have more room for choosing courses than others. You can also deviate from the study programme to a certain extent, but only in accordance with set regulations and in dialogue with your student advisor. This includes part-time studies and extension of the study period.

The individual education plan in Studentweb is a way for you to plan your studies ahead and for you to communicate this to the administration, but also a way for the administration to communicate with you. The plan is completed one semester at a time, and you can always change your mind about future semesters until the registration deadlines February 1st/September 1st.

Fronter

What is Fronter?
Fronter is the electronic learning tool that MF uses. This is being actively used in teaching, and it is important that our students are familiar with Fronter and the features that the learning tools have.

Is there a user manual for Fronter?
The user manual for Fronter is found on Fronter (called Course Room). There are also regularly held course on the use of Fronter.

Where do I find the password for logging in on Fronter?
At the study reception on the 3rd floor. You can also order a new print out by phone or email to

Subscribing to messages in Fronter
You can subscribe to messages that are posted in the rooms that you have access to on ">Fronter, so that they are sent to your email as well. This is recommended! This is how you do it: Go in to “Customizable Days” in the top right hand corner. Select index “Subscription”. Tick off ”Subscribe for Today’s by email” and choose whether you want it daily or weekly, as HTML-text or plain text. Then you get all the information posted on the rooms that you have access to sent to you when they are posted. It is unfortunately not possible to limit the selection, so you will receive all or nothing. Remember that it is you who are responsible to retrieve the information.

Student PC

Where do I get the password for the student PCs?
The password to the PCs and Fronter (same password!) can be picked up in study reception on the 3rd floor. On the paper you find a log in address where you activate your account and confirm that you agree with the IT rules at MF.

Can I change my password? How?
The password can be changed by logging in to a PC. Go in to students' intranet and pick “password” from the menu to the left.

I get an error message when I log in to the students intranet - do I need a new password?
To log in to the intranet, you must have activated your account and waited 30 minutes. Other than that, your password should work if you have not changed it yourself earlier. Check capital and lowercase letters, and the difference between the letter O and the number 0 (zero). If you have forgotten it, you can always retrieve the password, as described above.

How do I log into the wireless network with a laptop?
A printout of “directions” is found hanging outside the reading hall. If you have problems you can get help from the terminal guard in computer room.

How do I use the computers or printing at MF?
For some basic information about how to use computers or Microsoft Word, you can have a look at these PowerPoint slides from our computer course for international students.

Lånekassen

Degrees/Qualifications

What degrees can I obtain at MF?
MF awards degrees in Bachelor of Theology, Bachelor of Culture and Society, Master of Theology, Master of Religion, Society and Global Issues, Master of History of Religions, Master of Christianity, Master of Diaconia, Professional study of Theology, and PhD. For study directions and what the degree contains see MF’s regulations.

If I fulfill all the criteria and already have more than enough credits, can MF print out a certificate right away?
You must apply to be awarded a degree, and any external exams that are a part of the degree must be certified with us. Since today you can decide which subjects will be a part of the degree, we need to have a message from you with what you want - at least the type of degree you want (BA in Culture - and social sciences or in theology, etc.) We print out certificates four times a year (15.3., 15.6., 15.9., 15.12.) and you can apply whenever you would like. Processing times, however, vary and we recommend that you apply with plenty of time.

Transcript

If you need a transcript printed out you can send an email to . Enter the address you would like it sent to, and you will receive it in the mail after a few days. Alternatively, you can pick it up personally at the student reception.

Lost and Found

Where do I find left behind things?
You can check with reception on the 1st floor. They do not store all the left behind things there. Everything that does not have a name on it and does not have a lot of value is kept in the basement. There are some shelves which contain a wide variety of things, and it is worth taking a look down there if you cannot find something, like your notes for a lecture. Things that are lost are kept on the 2nd floor for a while before they end up in the Lost and Found room in the basement.

Facilities of the MF building

  • Parking: Up to 5 parking spaces for handicap vehicles can be found by the main entrance, along the wall. It is possible to apply for a permanent parking place one semester at a time if you have a communal parking pass.

  • Entrance: Two entrances to the building. The main entrance (towards the music college) has automatic door openers. A new wheelchair ramp will be built at the main entrance with the planned repairing of the exterior access. The B-entrance (towards the States Work Environment Institute, Stami) leads to the Bi-elevator. Students that use a wheelchair , can receive a key card to the bi-entrance by appointment.

  • Elevator: There are two elevators in the building. The area in the main elevator is 110x160 cm. The opening width of the door is 91 cm. BI-elevator: area is 112x189 cm, and the opening width is 90 cm. Both the elevators are adapted with tactile and low buttons together with Braille on the floor buttons both on the inside and the outside.

  • Doors: The door to the library has automatic door openers. In connection with the rehabilitation further automatic doors will be installed. All the doors fulfill the required opening width, and there are not any high thresholds in the building.

  • Handicap-toilet: The building has two HC-toilets that can be reached by the elevator - a completely new, separate HC-toilet is located in the basement, available for students and visitors. In addition one of the toilets on the 4th floor was upgraded and extended for students with specific needs.

  • Classrooms: All rooms can be accessed by the elevator or ramp. There is a loop system in the largest and most used auditorium (aud. 1). The plan is to get this in auditorium 2 and 3.

  • Resting Room: A resting room, located in the basement. Reservation is done at the main reception on the 1st floor.

Microsoft Office software

All our students can now use Microsoft Office for free on their private PCs and on Mac. More information here...